Friday, September 23, 2016

Moving with Beltway Movers (Part Two)

Hi All, Bridget here! This month I wanted to tell you about our move out day. You’re probably wondering why we moved out one day and moved in the next day - it’s pretty simple! Beltway often limits the hours to protect the customer from taking on more than they should on a given day. Since we had a camera crew filming the move (video below!) and had to deal with Friday afternoon traffic south on 95 we had a feeling it would be better for the crew and myself to break up the day.

Anyway, let’s get on with move out day! I woke up bright and early on that day already wishing it was over. I was nervous, for me this was a big move, and while I thought everything would go well I wasn’t sure. I remember seeing the moving truck pull up and telling my husband that I would go out and greet the movers. Boy was I nervous – what do I do, what do I say, what’s expected of me (many thoughts we’re going through my head). I went up to the driver side of the truck and introduced myself to Cesar (the driver). Within a minute I met all of our wonderful movers Cesar, Josh and Darius - they all put me at ease. They’re nice, capable, and easy going people, which is exactly what’s needed on your move day. A few minutes later Beltway’s customer service representative, Deborah, arrived and we started the move process!

We all headed up to my apartment, so I could show the guys what was being moved. They all seemed to think it seemed pretty straight forward and easy (phew!). Before we started the process we all had bagels, coffee and PLENTY of water. It was an extremely hot day. I’d recommend to everyone out there who’s planning on moving to supply your movers with water, especially on a hot day.

From there it was pretty straightforward! Cesar, Josh and Darius got to work. They seamlessly moved all of my furniture and boxes out of my apartment, and packed them nice and neatly into the truck. Our pictures were wrapped in protective moving blankets and then lowered in to Beltway’s SmartPack ® crush proof carton. It looks kind of like a giant toaster. Our dressers were wrapped and sealed with shrink wrap (we didn’t need to take the clothes out), and our hanging clothes were packed into a moving wardrobe.

One concern that I had was how the boxes would stay secure in the truck while it was moving. The movers showed me that all of the boxes were packed firmly together like a big puzzle. Each tier was then strapped off to reduce movement. Beltway also has shelves in their vans so open top boxes can quickly be loaded on the top of the tier without being crushed. Shelves are most often used on local moves that are charged by the hour. The shelves allow the movers to load more quickly; another Beltway Movers SmartPack® exclusive.

Once the truck was packed we said our goodbyes until the next day. Cesar, Josh and Darius drove the truck back to Beltway Movers, and parked it in their secure warehouse until it was time for the trip down to Richmond the next morning.

Below is a video of our move out day - we hope you enjoy it! Be sure to check back soon to read  about our move in day.

Wednesday, August 17, 2016

Moving with Beltway Movers (Part One)

In this blog post we’re going to give you a different perspective than usual – our blog post writer, Bridget, decided to put us to the test! She and her husband moved to a new city and needed movers, so after reviewing a few moving companies they decided to go with Beltway Movers. Bridget was happy with what she saw, and wanted to see if we practice what we preach. Read on to find out what her experience was like.

Hi everyone, my name is Bridget. I moved with Beltway Movers a few weeks ago and had a really good experience! My move should have been stressful – it was an unexpected move that happened during a busy time in my life – but because of Beltway it really wasn’t that bad. Today I’m going to start at the very beginning of my move journey, so you can get a taste of the entire experience start to finish.

It’s May 2016 – less than a month from my early June wedding - when my fiancĂ©, Brad, tells me he might be transferring for work from Arlington, VA to Richmond, VA. I won’t go into the gory details of our decision making, but in the end we decided to take a leap of faith and move to Richmond.

Most people told me we were crazy to get married, go on a honeymoon, and then completely uproot our lives to move to a new city in the time span of 6 weeks - I disagreed because I was up for the adventure! What I wasn’t up for was the stress of everything… wedding planning, actual wedding, move planning, actual move.

Brad and I have moved together several times, and we’ve always moved ourselves. Brad has a Jeep, so we’ve always packed our belongings into the back of the Jeep and moved things… one small trip at a time, back and forth, over and over. Needless to say it was time consuming and awful. When Brad and I decided to move to Richmond we toyed around with the idea of renting a U-Haul and moving everything ourselves. However, after much discussion about everything else we had to do, we decided that wasn’t a sane idea, and if we wanted to start our marriage off on the right foot we’d need to hire a moving company.

We looked around at a few moving companies in the DC metro area, and ultimately decided to go with Beltway Movers. Why? Well there were a few reasons: A. The most important one: They’ve never missed a move, and they’ve been in business since 1961; B. I like Beltway – I’ve been working with them for a few years and they’re really good people; C. I wanted to put them to the test, so I could make sure what I write about every month is really what they’re all about.

Doug showing Bridget move folder documents.
The process started with Doug Barroga, a move consultant with Beltway, visiting our apartment to provide a move estimate. I have to say… it was such an easy process. When Doug arrived I instantly felt at ease – he was nice and told me how easy they were going to make the move for us. Before we got started he presented me with a move folder – it contained material on their credentials, liability coverage, as well as a pre-move checklist, tips, and information on what to expect on move day - step by step. While I read through the materials Doug took a few notes on what we had to move, asked a few questions, and then said he’d be in touch later that day with an estimate – super easy! The best part of the estimate experience? Doug told me the movers would wrap our chest of drawers in protective moving blankets and plastic wrap, so we didn’t need to pack our clothes. The idea of having to pack less made my day!
Doug explaining the move process to Bridget


True to his word later on that day Doug sent me a very fair cost estimate for the move detailing time and materials. My husband and I approved it, and then started the fun process of packing up our apartment. Beltway was wonderful during the 3-4 week period we had between accepting the cost estimate and actually moving. Doug checked in with me to make sure I didn’t have any questions, and I was sent an email from Beltway with information that I might need for my move day.

Additionally, another wonderful thing about moving with Beltway Movers is that they have an extremely informative website: http://www.beltwaymovers.com. The website has great resources and articles with answers to questions and moving tips – the information on their site made the move a lot easier for us.

The day before the move a dispatcher called to confirm that they were coming and to see if I had any questions. You know what the best part of that call was? I asked what I needed to do to prep the apartment for the move, i.e. stack boxes, take apart furniture, etc., and he said that while those might save us time and money, that if it was easier on us I didn’t need to do a thing – what a relief!

Check back soon to hear about the big move day! Below I've included a few sneak peek pictures of our move.
Bridget and Brad unpacking.

Bridget using her essentials box (everything
she needed for the move day was in it!).
Cesar and Josh moving the wrapped chest
 of drawers - more clothes
that didn't need to be packed! :)

Deborah and Bridget
Bridget unpacking the wardrobe box.
No need to pack the closet, just hang
everything in the wardrobe box!

Floor runner to keep the floor clean and
undamaged during the move process.

Cesar assembling the bed. One less thing Brad and
Bridget had to worry about on move day!




Wednesday, May 18, 2016

National Moving Month: Protect Yourself from Moving Scams

Did you know that May is National Moving Month? It’s the jump start of our busiest time of year – the summer! Today we’re not here to tell you about how to move, or what to move, or how to move it – we want to tell you how to stay safe and avoid the fly by night / shady movers who are out there and will, more than likely, try to get your business. Moving is stressful enough, the last thing you need is a shady rogue mover to scam you!

Listen now, we don’t want to scare you, we just want to make sure you know how to protect yourself from rogue movers. Below are a few tips and tricks for making sure you’re on the right track to finding a reputable mover.

1. Always request quotes from at least 3 different moving companies. This will help you get a feel for the pricing and to determine what’s reasonable and what’s not. Never accept an estimate that is too high or too low. Ask the move consultant to help you compare apples to apples when reviewing the estimate pricing and services. Love knowing this kind of stuff and want to dig deeper? Visit our FAQ article on questions to ask local movers.

2. Don’t wait until the last moment to secure a mover. Reputable companies will book weekends and end of the month quickly. Allowing yourself lead time for booking can help ensure you get the date you want, at the price you want with the company you want.

 3. Ask your friends and family members for referrals. Sometimes word of mouth is the best guarantee that you’ll find a good, trustworthy moving company. Be sure to also check company reputation with consumer protection groups and through social media. Finally, a good indication of a mover that wants to comply with government and industry regulations is one that can supply you their DOT number, Motor Carrier number and demonstrate that they support the professionalism of moving by being an American Moving and Storage Association member.

4. Be sure to get everything in writing. A reputable mover will be able to tell you estimated volume of your move, provide a list of the items you want moved, list the services and supplies you need, offer additional valuation protection, as well as make you aware of the terms and conditions of your move contract. Don’t put down a deposit or agree to anything until you have the information that you need, and the contract, in writing.

As we said earlier, we’re not here to scare you, we’re here to educate you about finding a mover that will treat you like they would like to be treated. As long as you take your time to find a reputable mover, and ask all of the right questions, you’ll be in good hands.



Do you have questions on moving scams? If so, call Beltway Movers, we're a moving company in Washington, DC, today at (800) 966-8348. We look forward to working with you!

Resource: promover.org

Thursday, April 7, 2016

Moving Specialty Items

Boxes, beds, tables and dressers. Everything in the house has got to go, and we are here for you. But what if you have something a little bit different; what we would call a "specialty item"? Some items need some extra care from a 3rd party/specialty company. Why? Because some items aren’t within a moving company’s liability policy, or require non-standard equipment to move. We not only want to ensure the safety of our crew, we want what's best for each of our customer's belongings.

Now here’s the deal, if you have items that we CANNOT move, don’t panic! We have several 3rd party companies we’d be happy to set you up with to make your move as seamless as possible.

Today we’re going to walk you through what can and cannot be moved by general movers.

Beds 

Beltway Movers will move all of the styles of beds listed below. Having said that, some are easier to move than others!

Tempur-Pedic and Platforms beds: We can easily move these two types of beds; however, they’re heavier than the average bed, so they will take more manpower / time to move.

Sleep Number beds: Once again, they’re easy to move, but take a bit of time to disassemble. Sleep Number beds are made of chambers, so the air needs to be released from them. From there the capsules either need to be shrink-wrapped together or stacked like legos.

Hospital beds: Very easy to move! We pretty much unplug them, then fold them up and go.

Exercise Equipment 

Treadmills: It depends on the type of treadmill. If it’s simple – doesn’t have all of the bells and whistles (i.e. tv, electronic components, etc.) - we just fold it up and move it. But if there are electronic accessories involved (more than just unplugging the machine) you’ll need to hire a fitness equipment specialist to remove the electric items, i.e. tvs. Also keep in mind that the treadmill needs to be able to fit through the door to be moved out of your home, and some treadmills have arms that stick out.

Bikes/Elliptical: The same goes for bikes and ellipticals – if they can just be unplugged and moved, it’s no problem. But if electrical items need to be removed and disassembled a fitness equipment specialist will need to complete that portion of the job. Keep in mind, the bikes and ellipticals need to be able to fit through the door to be moved out of your home.

Hot Tubs 

We do not move hot tubs. The reason being they’re too heavy to be moved without breaking, and if not drained properly will leak all over other items in the truck.

Pool Tables 

We do not move pool tables. There are professional pool table moving companies that are able to disassemble your pool table, i.e. felt, slate, etc. and then reassemble it in your new home.

Pianos and Keyboards 

We will move your pianos and keyboards for you barring there aren’t any electric items that need to be disassembled. One thing you should keep in mind is that we charge by the hour, and might need a 4th mover to assist. It typically takes us 45 minutes to one hour to disassemble, move, and reassemble a piano in its new location.

Wall Units / Entertainment Centers 

Before moving an entertainment center we will need details! Some entertainment centers are small, while others are large and comprised of many moving parts. Based on the details, we will disassemble and reassemble the wall units / entertainment centers as part of the move.

Disclaimers: 

1. Our movers are not insured to touch drywall, as a result they will not hang televisions, or other hanging items for you.
2. We’re not liable for electronic items. We will not take apart electric items and are not responsible if they don’t work post move, except of course if we were to drop an item!
3. For a few items, we noted they would take longer to move than others. This means, since we charge at an hourly rate, the cost of moving these items will be higher.

Do you have questions on your specialty items? If so, call Beltway Movers, we're a moving company in Northern Virginia, today at (800) 966-8348. We look forward to working with you!

Wednesday, March 2, 2016

What Not to Pack

Did you know there are things you shouldn’t pack on a moving truck? It might seem strange at first, but there are a lot of items that shouldn’t be / aren’t allowed on moving trucks. Today, we will walk you through those items.

What Isn’t Allowed to be Moved on a Moving Truck? Hazardous materials, i.e., explosive, flammable, and corrosive items. Please see below for an extensive; however, not all inclusive list.
1. Paint cans
2. Aerosol cans
3. Gas power appliances must be emptied.
4. Nail polish remover
5. Pool chemicals
6. Charcoal
7. Ammonia
8. Motor oil
9. Weed killer
10. Fire extinguisher
11. Cleaning solvents
12. Kerosene
13. Propane tanks

What Shouldn’t be Moved on a Moving Truck, i.e. personal and sentimental items. Please see below for an extensive; however, not all inclusive list.
1. Money
2. Jewelry
3. Safety box with items inside.
4. Important documents, i.e. passports, birth certificates, etc.
5. Prescription medications

A few other tips and tricks! For local moves ONLY, Beltway Movers will move plants (no liability) and frozen food.

Additionally, while we can’t take the items listed above in our trucks we’re happy to provide you with the boxes to pack them, and help you load the items into your car!

Do you have questions on what can and cannot be moved on a moving truck? If so, call Beltway Movers, we're a moving company in Washington DC, today at (800) 966-8348. We look forward to working with you!

Thursday, February 11, 2016

Moving on a Budget

All moves are different – some people need to move the contents of a 5 bedroom house, while others have a small studio apartment to move. There might be someone who wants to move the small stuff themselves, but needs help with the larger items, i.e. dresser, mattress, box spring, couch, etc. - that’s where we come in!

Beltway Movers offers Budget Friendly Moves! We like to call them Flat Rate 5, 10, 15. Why? It’s simple – if you have a small apartment and only need to move 5, 10 or 15 items then we will just charge you to move either 5, 10 or 15 items – nice and easy! Additionally if, while we’re moving your items, you realize you need more stuff moved, no problem! Our truck and team will be available to bump your move up to a standard hourly charge with no minimum and take care of everything for you.

How does it work? 

We will help you move up to 5 household items and 5 cartons in the DC area for only $195, 10 items and 10 cartons for $295 or 15 items/15 cartons for $395 (pricing subject to seasonal rate changes).

Big Company Benefits at a Minimum of the Cost 

• Reliable Company You Can Trust
• Fully Equipped 14'-24' Van for Around the Town Moves
• Uniformed and Trained Crew of Two
• Floor Runners
• Pad Wrapping of Furniture
• Carrier Standard Liability

Interested in the details? Great! Click here to view our most FAQ for budget friendly moves.

*Please note, our guaranteed price small move program has restrictions on available days and arrival times, types of items moved, and must be within 50 miles round trip. There are no restrictions on service.

Are you interested in a budget friendly home mover in Washington, DC? If so, call Beltways Movers, today at (800) 966-8348. We look forward to working with you!


Tuesday, November 17, 2015

The Crew Behind The Crew

Beltway Mover’s Dispatch Crew – the glue between the sales team and the moving crews.

The Dispatch Crew is an integral part of the Beltway team. They work with the sales team and the moving crews in order to make sure move days are seamless from beginning to end.

The real magic of dispatch is their ability to accomplish timely and efficient moves even when the hiccups of everyday life get in the way. Nine inches of snow predicted, what do I do? My settlement for this afternoon just got postponed. A driver calls in with one of his kids sick and needing to go the doctor. I’m moving tomorrow and the elevator in my building just quit working. We all know DC traffic, but I just have to be out of my apartment no later than 10:30AM.

Below is a breakdown of what the Dispatch Crew does on a daily basis. 

• Wins the trust and confidence of nervous customers.
• Ensures available crews and equipment.
• Manages the dispatch of the schedule.
• Confirms details and logistics as outlined by the sales staff.
• Acts as the safety net when things don't go quite as planned.
• Ensures that the customers like us as much at the end of the day as when they said "I do" to sales.

A few key team members of the Dispatch Crew - Kelly from Forestville, Brian from Rockville and Dave from Alexandria – gave us some great tips and tricks for a seamless move day! Keep reading to learn what they had to say.

Communication is key! We want our customers to communicate with us and give us the information we need for a smooth move. It may seem like we ask a lot of questions during a move consultation, but the more precise customers are about the amount of furniture and boxes they need moved the better. Customers can help us prepare if they look at the estimate and confirm the variables for getting in and out of the residence and call for help when the packing is not done. A customer does not want to “hide” information from us in hopes that things will be okay. They want to tell us everything so we can work as a team.

We're proud of what we do –frequently we get distress calls from individuals who contracted with another mover and that mover doesn’t show up on move day. If it is at all possible we are delighted to accommodate that customer and we are able to do so because of the tight control our dispatchers keep of our available drivers and vans.

Two important tips to keep in mind:
1. If need be, make sure you've reserved parking in front of your home for the movers. We have an article on our web called Move Day Logistics that will help you with that process.
2. If you live in an apartment building, don't forget to reserve the elevator for the day of your move. Our dispatchers most likely already know the sizes and restrictions of the loading docks, parking areas and garages.

Remember Beltway always has you covered – we haven't missed a move in over 50 years! How? We never over schedule and always make sure to have extra drivers available to cover moves, just in case!

Meet Our Dispatch Teams 

The Alexandria Team
Dave Niebauer is the manager. He ensures the office runs smoothly, handles the management of long distance moves, hires crew members and ensures customer satisfaction. The buck stops at Dave's desk!

Wilson Neff comes in at 5:00 am five days a week to open the office and get the crews out the door on time! During the day he runs the warehouse to accommodate your storage needs.

Richard Okai calls customers the day before the move to verify the details of the move. He also acts as liaison between the crew and the customers on move day.

Calvin Siler orders moving supplies. He also completes truck checks to ensure the equipment that is needed is available for your move and serves as administrative assistant to the office.
Left to right Richard Okai, Wilson Neff, Dave Niebauer, and Calvin Siler.

Left to right Calvin Siler, Richard Okai, Dave Niebauer, and Wilson Neff.


The Forestville Team
The Forestville Branch serves as Beltway’s central focus of operations. One of their functions is to ensure Beltway operates under the Correct DOT guidelines of the DC commercial zone. Few people realize that a reputable moving company determines if a move is intra state, long distance or local based on those regulations. This effects whether or not the person pays by the hour or by the pound, according to a written tariff.

Kelly and Doug assign all contract numbers for the company to ensure that Beltway has accounted for every move on the schedule for all three offices. They also serve as the clearing house if Beltway needs to ask a different office to handle a move should a problem arise in the office that was to handle it. This is part of the system that ensures Beltway Movers hasn’t missed a move day in over 50 years! 

Doug is also one of our COW wranglers. He is responsible for transporting our portable containers (COWS) to the homes of our clients should they need temporary storage during a home renovation or for moving items over a long period of time.


Pictured at the map is Kelly Burke and Doug Graves.

Kelly Burke and Doug Graves

The Rockville Team
Brian Barton is the office manager, while Dave Christon is a dispatcher and cow wrangler for the Rockville office. They accomplish the tasks as outlined in the Alexandria line up.

Additionally, they greet customers who stop by to access their self-storage unit or buy moving supplies.

Did you know? All of our offices have cartons and moving supplies in full stock all the time. The cartons are commercial grade and clean. It’s also less expensive to buy them from us than from an office supply store. Plus, the cartons come with free advice from our staff and, if returned, provide a 40% return on their money!
At the counter from left to right is Rockville office manager Brian Barton and dispatcher Dave Christon.

At the counter from left to right is Rockville office manager Brian Barton and dispatcher Dave Christon.


Are you moving in the near future? If so, call Beltways Movers, we’re movers in Washington, DC, today at (800) 966-8348. We look forward to working with you!